Guests
What actually happens between one guest and the next?
Checkout, inspection, clean, restock, and the next check-in. If something failed — AC, Wi-Fi, a stained mattress — it is logged before the next family arrives, not discovered in a review.
- 01Checkout
Guest is out. We confirm the time and whether they reported damage.
- 02Turnover
Cleaner, linens, trash, and the basics guests notice first: coffee, soap, paper, pool towels.
- 03Look
A photo pass on anything that was flagged, plus the obvious: AC running, locks working, hot tub at the right temperature if you have one.
- 04Next arrival
Codes or lockbox, parking, resort rules, and a human reply if their flight lands late.