Guests

Who messages guests, and how quickly?

We do. New inquiries and booked guests get a reply the way a local host would: through the day and evening, including weekends. A lockout or an AC failure is treated the same night. You are copied when a decision or a cost is yours. We do not promise a stopwatch we cannot keep.

  1. 01Before they book

    Dates, parking, resort access, and whether the home fits their group. Slow replies here are how listings go quiet.

  2. 02Before they arrive

    Directions, codes, and the rules that prevent a pool or parking complaint.

  3. 03During the stay

    We answer. You hear about money, safety, or a repair that needs a yes.

Ask this about your house

Related